If you have a concern or complaint today about issues that arise in your retirement village, what do you do?
The ACT RVRA recently presented a petition to the ACT Government requesting the government set up a Retirement Village Ombudsman with binding decision-making powers and enforcement powers.
The ACT government is considering this issue at the moment.
However, if you have a current concern or complaint, and you are not able to resolve this problem, please consider calling the ACT Human Rights Commission for a confidential chat. They are happy to assist you to resolve your problem.Continue reading